How Can We Help You?
Our support team helps you deploy and operate Syba Identity effectively.
Whether you're getting started with Syba Identity through Azure Marketplace or need help connecting identity sources and generating audit-ready exports, our team can help.
Support availability: Contact us for current support hours and response targets.
Expert Technical Assistance
Get help with installation, configuration, troubleshooting, and optimization.
- Azure Marketplace deployment support
- Entra ID, Okta, and Active Directory connectivity assistance
- Performance optimization guidance
- Security configuration help
Onboarding & Implementation
Consulting-led onboarding to get you up and running with secure connector setup and reporting baselines.
- Guided Azure Marketplace setup
- Custom configuration workshops
- Best practices implementation
- Team training sessions
Azure Marketplace Support
Specialized support for Azure Marketplace customers with dedicated assistance for deployment, billing, and integration.
- Azure deployment optimization
- Billing and subscription support
- Azure AD integration guidance
- Compliance and security reviews
Multiple Ways to Get Support
Choose the support method that works best for your needs and urgency level
Email Support
support@sybaidentity.com
For general inquiries, technical questions, and non-urgent support requests. Response within 4-8 hours during EU business hours (9 AM - 6 PM CET).
Screen Sharing
Schedule screen sharing sessions with our technical experts for complex troubleshooting and personalized assistance.
Training & Workshops
Participate in live training sessions and workshops to maximize your team's expertise with Syba Identity platform features.
Ready to Get Started?
Contact our support team today and experience the difference expert assistance makes in maximizing your identity platform investment.
Get Support Now
Our expert support team is ready to help you succeed with Syba Identity. Whether you're just getting started or need advanced assistance, we're here to ensure your success.
Support Includes:
- EU hours technical assistance (24/7 coming soon!)
- Azure Marketplace expertise
- Personalized onboarding
- Comprehensive documentation